Starbucks is rewriting its barista playbook to prioritize eye contact, warmer greetings, and a customer‑care script dubbed L.A.T.T.E. This hospitality push is aimed at reversing six straight quarters ...
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Hewlett Packard Has Been Trying To Make You Pay To Use the Printer You Already Own, And Customers Are Fed Up
As far as modern electronics go, printers are pretty cheap. That’s because they operate on the “razor and blades” economic model (“give away the razor, sell the blades.”) The machinery itself can be ...
“In retrospect,” Kamala Harris writes of letting Joe and Jill Biden decide on their own whether the then-president should have tried to run for re-election, “I think it was recklessness.” That is the ...
The COVID-19 vaccine might be more difficult to get this fall after the Food and Drug Administration announced tightened guidelines for who’s eligible for the updated shot. The shots are approved for ...
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