Breaking down line of business silos is not an easy job. AI agents are in the mix too, but how do customers achieve that end-to-end mindset? Heartland Dental's interview during the opening keynote set ...

The enterprise landscape continues to evolve at an unprecedented pace, with digital supply chain solutions emerging as critical enablers of business transformation. Advanced SAP implementations, ...

The ERP provider linked its Business Data Cloud to the hyperscaler’s BigQuery platform with more integrations to follow, the company announced Monday.

The biggest barrier to AI in customer experience success isn't technology sophistication—it's data fragmentation. Learn how to unleash the full power of AI in CX.

SAP Customer Experience LIVE 2025 will take place from October 6 - 8, 2025, in Las Vegas. The event will be held at the Venetian Convention & Expo Center and will bring together professionals from ...

Echelon, an AI startup founded by former Moveworks executives, raises $11.5M to automate enterprise software development and disrupt the $1.5T IT services industry.

Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and CSAT, while elevating customer experience.

Discover Karan Khanna’s leadership in product management, AI-driven user insights, and innovation. Learn how he shapes next-gen B2B SaaS and real estate products.

SAP has officially kicked off its first-ever SAP Connect event in Las Vegas, and the message is clear — the era of fragmented “best-of-breed” enterprise ...